Bet995's Privacy Policy —
Your information is safe with us

Bet995 takes your privacy seriously. This Privacy Policy ("Policy") explains how bet995 collects your personal information, why it is collected, and how it is kept secure. By using the bet995 website or mobile platform, you are considered to have agreed to this Privacy Policy.

This policy is part of our Terms & Conditions and Responsible Gaming Works in conjunction with our policies. Together, these three documents form the complete legal framework governing your relationship with bet995.

This Privacy Policy applies to all bet995 services, including the website, mobile app, live chat support, and email communications. Whether you access bet995 from Bangladesh or any other country, this Privacy Policy applies equally.

Bet995 complies with international data protection laws and maintains the highest standards in safeguarding user information. Our privacy policy is reviewed regularly and updated as needed.

Bet995 collects certain information necessary to provide you with our services. A detailed breakdown is provided below:

Bet995 uses your personal information only for specified purposes. Your data is never used for any other purpose without your consent.

• Account management: To support registration, login, KYC verification, and account security.
• Transaction Processing: For processing deposits, withdrawals, and bonus payouts.
• Support Services: To resolve any issues you encounter and manage support tickets.
• Security & Fraud Prevention: To detect suspicious activity and maintain platform security.
• Responsible Gaming: To monitor your gaming habits and provide assistance when needed.
• Legal obligations: To meet regulatory requirements and fulfill legal reporting obligations.
• Service Improvement: To analyze user experience and further improve the platform.

Bet995 uses industry-leading security technology to keep your personal information safe. All data stored on our servers is protected with AES-256 encryption, and every connection to the website is secured with SSL/TLS technology.

• SSL/TLS encryption: Every connection at bet995 is secured with 256-bit SSL.
• Firewall Protection: Advanced firewall systems are in place to prevent unauthorized access.
• Regular Security Audits: Regular security audits are conducted by independent third-party specialists.
• Data Backup: Your information is backed up across multiple secure servers.
• Restricted Access: Only authorized personnel have access to your data.

Your information may be retained for up to 5 years after account closure or as long as required by legal obligations. After that period, all data is permanently deleted.

Bet995 may share your personal information with third parties in limited circumstances and under strict contractual agreements. Such sharing occurs only as required to deliver our services.

• Payment Providers: Transaction details are shared with Bkash, Nagad, Rocket, and other payment providers to process payments.
• KYC services: Your information may be shared with an approved KYC provider for identity verification purposes.
• Security Partners: Limited data is shared with specialized security firms to assist in fraud detection.
• Legal authorities: Information may be shared with government authorities in compliance with court orders or legal obligations.
• Analytics Services: Anonymized analytics data is used to improve the platform.

Any third-party partners we work with are contractually required to uphold bet995's privacy standards. They are not permitted to use your data for their own purposes.

Cookies are used on the bet995 website to enhance your experience. Cookies are small text files stored in your browser. bet995 uses the following types of cookies:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Preference Cookies: Remembers your language, theme, and interface preferences.
• Analytics Cookies: Used to understand how frequently each page is visited.
• Performance Cookies: Monitors page load speed and technical performance.

You can disable optional cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain bet995 features.

You have certain important rights under bet995's Privacy Policy. These rights give you control over your own data:

• Right to Access: You can request to know what information bet995 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request that your data be deleted under certain circumstances.
• Right to Restrict Processing: In certain cases, you may object to the processing of your information.
• Right to Portability: You can request your information in a structured, portable format.
• Right to Withdraw Consent: You may withdraw your consent to specific data processing at any time.

To exercise these rights, contact our support team. We will respond to your request within 30 business days.

Bet995 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has created an account on bet995, that account will be immediately closed and all collected data will be permanently deleted.

Bet995 may update this Privacy Policy from time to time. We will notify you of any significant changes via email or platform notification before they take effect.

Updated policies take effect from the date of publication. Continued use of bet995 after any changes constitutes your acceptance of the revised policy. Previous versions are available in the archive at the bottom of this page.

For any privacy-related questions or concerns, please reach out to our Data Protection team. Our support team is available 24/7, every day of the week.

• Email: [email protected]
• Live Chat: Via the chat widget on the bet995 website.
• Response Time: Usually within 24 hours.